1. After it was estimated that only 72% of patients were turning up for their appointments at Pearly Teeth dental surgery, the owner began sending text message reminders to the patients on the day before their appointments.  In order to test whether the reminders have increased the proportion of patients turning up to their appointments, the owner decides to conduct a hypothesis test at the 5% level of significance using the next 160 patients scheduled for appointments as a sample.

State suitable null and alternative hypotheses to test this claim.