Answer the following questions:

(a) What does the word 'etiquette' mean?

(b) What does the word 'manners' refer to?

(c) From where do we learn manners?

(d) Give an example of a bad manner.

a) The French word 'etiquette" means the rules of how to behave correctly in a society. There are rules to behave correctly in all kinds of social occasions and it is important to learn and practice them in everyday life.

b) The word 'manner' refers to the behavior which is considered to be polite in a particular society or culture. Manners can be both good and bad.

c) Manners can vary from culture to culture and society to society. However, we learn manners from our parents, family, and various social institutions.

d) According to the passage, an example of a bad manner can be when a person talks with his/her mouth full of food. Another bad manner can be when one does not use polite expressions after being helped or meeting and greeting people.