Suppose, you sent five packages of books to Khulna through Zebra Courier Service. One package was missing at the time of delivery. Now write a letter to the customer service manager complaining about missing goods.

Subject: Complaint Regarding Missing Package from Recent Shipment

[Date]

[Your Name]

[Your Address]

[City, State, Zip Code]

[Your Email Address]

[Your Phone Number]

[Customer Service Manager's Name] Zebra Courier Service [Company Address] [City, State, Zip Code]

Dear [Customer Service Manager's Name],

I hope this letter finds you well. I am writing to express my disappointment and concern regarding a recent shipment of books sent through Zebra Courier Service, which unfortunately did not meet my expectations.

On [Date of Shipment], I dispatched five packages of books to Khulna via Zebra Courier Service, each containing valuable and irreplaceable items. However, upon delivery, I was informed that one of the packages was missing. This missing package contains [describe the contents of the package, e.g., ten rare first edition novels].

I understand that unforeseen circumstances can occur during the shipping process, but the loss of an entire package is deeply troubling. As a loyal customer of Zebra Courier Service, I have always relied on your company's reputation for reliable and secure delivery services. However, this incident has shaken my confidence in the reliability of your service.

I kindly request your immediate attention to this matter and urge you to launch a thorough investigation into the whereabouts of the missing package. Additionally, I would appreciate regular updates on the progress of your investigation and a resolution to this issue at the earliest convenience.

Furthermore, I expect compensation for the lost items or, at the very least, a refund of the shipping fees associated with the missing package. It is imperative that Zebra Courier Service takes responsibility for the mishap and takes appropriate measures to prevent similar incidents from occurring in the future.

Please find enclosed copies of the shipment details and receipts for your reference. I trust that you will handle this matter with the urgency and professionalism it deserves. Should you require any further information or assistance from my end, please do not hesitate to contact me at [Your Phone Number] or via email at [Your Email Address].

Thank you for your attention to this matter. I look forward to a swift resolution and the restoration of my trust in Zebra Courier Service.

Sincerely,

[Your Name]