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In 1985 Emirates started its airline business with just two aircraft. It is now a well‑known airline with over 265 aircraft flying to over 180 destinations around the world.

Emirates has won many awards for service and reliability. Until 2016 passengers rated Emirates the leading airline to travel with. However, in 2017 its rating dropped from first to fourth.

Saving the environment in which we all live is important. The Chairman ensures that Emirates works hard to recycle many of the materials it uses and to reduce atmospheric pollution from the fuel that powers its aircraft. Water consumption for washing aircraft has been reduced, newspapers and other paper products collected from Emirates aircraft cabins are recycled. Emirates uses a variety of methods to monitor its employees when carrying out these jobs. For these roles Emirates uses a short chain of command.