1.

Mosaic is a creative design agency based in London, founded in 2016. It employs 35 designers, copywriters and project managers who work on branding, advertising and digital campaigns for clients across the UK and Europe. Staff are highly skilled professionals who value creative freedom and the opportunity to take ownership of their work. Mosaic prides itself on its collaborative culture and has won several industry awards for its campaign work.

The agency has grown rapidly and is currently managing more client projects than ever before, placing increasing demands on its staff. Employee feedback has suggested that some staff feel undervalued and are considering leaving for rival agencies that offer greater responsibility and recognition. Mosaic's directors are keen to find effective ways to improve motivation and retain their most talented employees.